Q.Why isn't the discount code working?

A. Some products may be ineligible for a discount, or the discount may be expired or inactive. If you know that the discount is eligible, but isn't working, please contact us.

Q. When will my order ship?

A. Most orders ship within 24-48 hours.

Q. Where are you located?

A. We are located in SoCal. We also have a very lovely storefront in Oceanside open everyday from 11:30am-8:00pm. Come visit us!

Q. I'm not happy with my purchase. Can I return it?

A. Please see our Return Policy.

Q.What is BlueCheck?

A. Bluecheck is a newly implemented, third-party age verification system. It instantly verifies your age with your provided account information. In the event that you cannot be instantly verified, Bluecheck will ask for a little more information such as last four digits of social or a photo of you holding your driver's license. SkyVapes™ does not have any access to, nor do we store any part of your SSN or the photo if provided.